Effective Date: 1/1/2025
1. Information We Collect
We collect personal information that you voluntarily provide when you complete a form on our website. This may include your name, phone number, email address, and details related to your inquiry or condition.
We may also collect non-personal information automatically through cookies, pixels, and analytics tools that help us understand how visitors interact with our website and improve our content and services.
2. How We Use Your Information
The information you submit through our website forms is used to:
- Contact you by phone, text, or email in response to your inquiry.
- Evaluate your situation and determine how our team may be able to assist you.
- Improve our website, communications, and overall user experience.
By submitting a form on our website, you consent to being contacted by our team using the information you provided.
3. Marketing and Email Communications
If you choose to subscribe to our mailing list or receive information about our services, you may receive occasional updates, newsletters, articles, or marketing-related emails from us.
Each email you receive from us will include an option to unsubscribe or manage your preferences. If you no longer wish to receive marketing or informational communications, simply follow the unsubscribe link included in the email, or contact us directly to request removal from our list.
We respect your privacy and will promptly honor all unsubscribe requests.
4. Website Analytics and Advertising Pixels
Our website uses tracking technologies such as cookies, pixels, and analytics tools (including but not limited to Google Analytics and Meta Pixel) to:
- Measure website performance and visitor engagement.
- Deliver relevant advertising based on your browsing activity.
- Understand how visitors interact with our pages and improve content quality.
These tools may use anonymous identifiers to collect data about user behavior across websites for analytics and advertising purposes.
5. How to Opt Out of Targeted Advertising
You can manage or opt out of personalized advertising in the following ways:
- Google Ads Settings
- Meta (Facebook/Instagram) Ad Preferences
- Network Advertising Initiative Opt-Out Page
- Digital Advertising Alliance Opt-Out Page
You may also adjust your browser settings to block cookies or alert you when cookies are in use.
6. Data Protection
We use reasonable administrative, technical, and physical safeguards to protect the personal information you provide from unauthorized access, disclosure, alteration, or misuse. However, no method of internet transmission or electronic storage is completely secure.
7. Sharing of Information
We do not sell, rent, or trade your personal information. Your data may only be shared with trusted service providers who assist in operating our website or communicating with you, and they are contractually obligated to maintain confidentiality and data security.
8. Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal information.
- Request correction, deletion, or limitation of processing.
- Withdraw consent for future communications.
To exercise these rights, please contact us using the information below.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Southern California Orthopedic Institute - Beverly Hills
436 North Bedford Drive
Suite 202
Beverly Hills, CA 90210
Phone: 818-909-5009
Hours:
- Sat-Sun: Closed
- Mon-Fri: 8AM–5PM
Southern California Orthopedic Institute - Thousand Oaks
339 South Moorpark Rd
Suite 339
Thousand Oaks, CA 91361
Phone: 818-909-5009
Hours:
- Sat-Sun: Closed
- Mon-Fri: 7AM–5PM
Southern California Orthopedic Institute - Valencia
24051 Newhall Ranch Road
Building C
Valencia, CA 91354
Phone: 818-909-5009
Hours:
- Sat-Sun: Closed
- Mon-Fri: 7AM–5PM
Southern California Orthopedic Institute - Van Nuys
6815 Noble Avenue
Van Nuys, CA 91405
Phone: 818-909-5009
Hours:
- Sat-Sun: Closed
- Mon-Fri: 7AM–5PM
Southern California Orthopedic Institute - Westlake Village
30870 Russell Ranch Road
Suite 330
Westlake Village, CA 91362
Phone: 818-909-5009
Hours:
- Mon-Wed: Closed
- Thu: 8AM–3:30PM
- Fri: 8AM–10PM